Professor Kim Normann Andersen is Study Program Director for the IT-focused bachelor and master programs at CBS. He holds a Ph.D. in Political Science from Copenhagen University. His research focuses on implementation and impacts of technologies in government such as robots, online communication, self-service, social media. He has been visiting scholar in Asia, USA, and Europe and involved a number of EU and EU-Asia projects. He has been appointed to various international and national committees within open document standards and large scale IT projects.